Privacy Policy

Effective Date:

January 30, 2025, 1:15PM (Philippine Standard Time)

This Privacy Policy describes how Upcloud Accounting ("Upcloud," "we," "us," or "our") collects, uses, and shares personal data when you use our services, visit our website (www.upcloudaccounting.com), or contact us. By using our services, you consent to the data practices described in this policy.

1. Information We Collect:

We collect various types of information, including:

Information You Provide:

This includes data you directly give us, such as your name, company name, email address, phone number, and other information you provide when using our services or contacting us.

Automatically Collected Information:

We automatically collect certain information when you use our website and services, such as your IP address, browser type, device information, and pages visited. We may also use cookies and similar technologies (see Section 5).

Information from Other Sources:

We may obtain information from third-party sources to supplement the information we collect directly.

2. How We Use Your Information:

We use your information for various purposes, including:

Providing Services:

To register your account, respond to your inquiries, process transactions, and provide the accounting services you request.

Improving Services:

To analyze usage patterns, conduct market research, and improve our services.

Communication:

To send you updates, service messages, promotional materials (where you have consented), and respond to your inquiries.

Compliance:

To comply with legal obligations and protect our business interests.

Personalization:

To personalize your experience and provide relevant offers (where you have consented).

Security:

To protect our systems and prevent fraud.

3. Sharing Your Information:

We may share your information with:

Service Providers:

Third-party service providers who assist us in operating our business and providing services (e.g., database hosting, payment processing).

Legal Authorities:

If required by law or legal process.

Business Partners:

Only with your consent or as necessary to provide services you have requested.

We do not sell, rent, or loan your personal data to third parties for monetary gain.

4. Data Retention:

We retain your data for as long as necessary to provide services, comply with legal obligations, and fulfill our business purposes. When the data is no longer needed, we securely delete it.

5. Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your experience and improve our services. You can manage your cookie preferences through your browser settings.

6. Children's Privacy:

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children without verifiable parental consent.

7. Your Rights:

You may have certain rights regarding your personal data, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the details below.

8. Complaints:

If you have any complaints regarding our privacy practices, please contact us first. You may also have the right to lodge a complaint with your local data protection authority.

9. Contact Us:

For questions or complaints about this Privacy Policy, please contact us at

[email protected].

10. Changes to this Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website and, if significant, provide additional notice.